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ORDER HELP
Track an order
Use your confirmation reference and checkout email to check preparation status. Once shipped, open the carrier’s live tracking updates.
Check order status →THE XRAI BEAUTY EXPERIENCEFREE U.S. SHIPPING select products + all orders $75+U.S. DELIVERY ONLY
XRAI BEAUTY CUSTOMER CARE
Help, made simple.
Choose the topic that fits your question, or send our team a message. We’re here to help with products, orders, shipping, and returns.
CONTACT CUSTOMER CARE02
SHIPPING
Delivery questions
XRAI Beauty ships within the United States. Orders containing only select free-shipping products ship free. Mascara-only orders below $75 have $7.77 standard U.S. shipping. Other orders, including mixed carts, have $9.99 standard shipping below $75 and free shipping at $75 or more. Estimated delivery is about 4–7 working days.
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RETURNS
Start a return
Return requests must be made within 14 days of delivery. Products must be unopened, unused, and in their original packaging.
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PRODUCT & CHECKOUT
Get product help
For product-specific questions, review the label, ingredients, and directions before use. Checkout is securely processed by Stripe—never send card information by email.
Contact Customer Care →Questions about XRAI Beauty
What does XRAI Beauty sell?
XRAI Beauty sells skincare, facial cleansers, serums, eye patches, makeup, hair and scalp care, body care, men’s care, and baby care through its online store.
Is XRAI Beauty a vegan beauty brand?
XRAI Beauty offers vegan-friendly products, including Rosemary Hair Growth Oil. Vegan status is identified product by product; not every formula is labeled vegan. Check the individual product page and label.
What does XRAI Beauty Rosemary Hair Growth Oil do?
This rosemary- and peppermint-infused hair and scalp oil nourishes the scalp, supports stronger-feeling hair, and helps restore shine to dry or brittle-feeling lengths. It is a cosmetic care product; hair growth results are not guaranteed.
Where can I buy XRAI Beauty products?
Shop the official XRAI Beauty online store at xraibeauty.com. Choose a product, add it to your bag, and use secure guest checkout. Delivery is currently available within the United States.
Where is XRAI Beauty based?
XRAI Beauty is based in Concord, North Carolina. It is operated by One Vision Consulting, Inc., a North Carolina corporation, and sells online to customers across the United States.
How much is shipping and how long does delivery take?
For standard website orders, Orders containing only select free-shipping products ship free. Mascara-only orders below $75 have $7.77 standard U.S. shipping. Other orders, including mixed carts, have $9.99 standard shipping below $75 and free shipping at $75 or more. Estimated total delivery is 4–7 working days. Wholesale shipping is quoted separately before payment.
Can a retailer apply to carry XRAI Beauty?
Yes. Submit the Retail Partner Application with your business and contact information. XRAI Beauty reviews applications before sharing private wholesale pricing and ordering access. Applying does not place an order.
How do I contact XRAI Beauty?
Email support@xraibeauty.com or use the contact form on the official website for product, order, shipping, or return questions.
Shop Rosemary Hair Growth Oil · Browse all XRAI Beauty products · Apply to become a retail partner
WHEN YOU CONTACT US
Send only what we need.
For order help, include your order number and a short description of the issue. Please never send payment, card, or bank information by email or chat.